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NGO Performance

http://ngoperformance.org/ NGO Performance Welcome Performance Management agenda Principles 1. Setting strategy 2. Planning activities 3. Feedback & scope 4. Managing relationships 5. Technical quality 6. Frontline staff 7. Continual improvement 8. Transparency 9. Ethical fundraising 10. Sector learning Related initiatives Planning tools Feedback examples Beyond impact Logical frameworks References About NGOs Performance

Understanding Street-Level Bureaucrats’ Decision Making: Determining Eligibility in the Social Security Disability Program

Understanding Street-Level Bureaucrats’ Decision Making: Determining Eligibility in the Social Security Disability Program http://articlesupwat.blogspot.com/p/blog-page_14.html   original document   http://sangyubr.files.wordpress.com/2012/02/understanding-street-level-bureaucrats-decision-making.pd f

Public Administration Volume 85, Issue 2, pages 279–299, June 2007

STREET-LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY PETER HUPE and  MICHAEL HILL   Article first published online: 15 MAY 2007 DOI: 10.1111/j.1467-9299.2007.00650.x

Multiculturalism and the Welfare State : Recognition and Redistribution in Contemporary Democracies.

http://site.ebrary.com/lib/suandusit/Doc?id=102 http://site.ebrary.com/lib/suandusit/Doc?id=10283315&ppg=18 83315&ppg=18 Multiculturalism and the Welfare State : Recognition and Redistribution in Contemporary Democracies. by ศุภวัฒน์ ปภัสสรากาญจน์